All cakes are made to order with the price varying according to the size required and complexity of design.
If you would like a price for a cake then please get in touch through the contact form or by email and I will be happy to provide you with a more accurate quote
All cake orders require a non-refundable deposit of 50% of the order value.
Dates are held open for 14 days following your quotation.
All orders are confirmed once we have received a completed booking form and the deposit.
On orders over £100, the balance must be paid in full 4 weeks before the delivery date, as agreed on your booking form. If the booking is made within 4 weeks of the delivery date, then payment must be paid in full at time of booking.
On orders less than £100, the balance may be paid in cash on collection or cheque or bank transfer 1 week before collection.
Failure to make payment of the remaining balance may result in your order being cancelled and your date being made available to someone else.
We accept payment by cash, cheque or bank transfer. Please write your name and order number on the reverse of the cheque.
We recommend we deliver and set up your wedding cake at the venue. Delivery is free within 10 miles of our kitchen in Allington, Maidstone. Delivery further afield will be charged at 80p per mile (round trip).
We will liaise with the venue to confirm details of delivery.
Once we have set up the cake we will request a signature from the venue management, wedding planner or third party taking delivery. Any damage sustained to the cake after this time is the responsibility of the venue and not The Flourcloud.
Should you request to collect your cake The Flourcloud takes no responsibility for any damage sustained to the cake during transport, delivery and set up at the venue. The cake becomes the sole responsibility of the customer once it has left our premises.
Celebration cakes are available for collection. Delivery is available at an extra cost.